Privacy & Refund Policy

LAST UPDATED: APRIL 15, 2025

Introduction

This Privacy Policy applies to Bonk Banner ("we," "us," or "our"), a service operated by Q&P Holdings LLC. It explains how we collect, use, and protect your information when you use our website, software, or related services (the "Services"). By using Bonk Banner, you agree to this policy.

1. Information We Collect

Personal Information

Contact Details: Name, email, phone, business name.

Billing Information: Processed viaStripe(we do not store card details).

User Data

Content you upload (e.g., logos, custom emails).

Technical & Analytics

Cookies, IP address, browser type (see "Opt-Out" options below).

2. How We Use Your Data

Deliver Services, process payments, and provide support.

Improve functionality (e.g., crash reports).

Marketing: With consent, we may feature your business name/logo.

3. Sharing & Security

Third Parties: Only for essential services (e.g., Stripe for payments).

No Sale of Data: We never sell your information

Security: Encryption and access controls protect your data.

4. Refund Policy

Eligibility:

Refunds requested within14 daysof purchase for unused or defective Services.

Submit requests to [email protected] with proof of issue.

Non-Refundable:

Custom work already delivered.

Subscription fees after 14 days.

Process:

Approved refunds issued via original payment method within10 business days.

5. Updates & Contact

Policy changes will be emailed or posted on our website.

Questions? Contact:

Bonk Banner (operated by Q&P Holdings LLC)

1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110

Email: [email protected]